Shipping Policy
Shipping Policy – Aveline Montréal
At Aveline Montréal, we are dedicated to providing fast and reliable delivery for every customer.
This policy outlines our shipping times, costs, and procedures to ensure a smooth shopping experience.
Processing time
As a boutique brand, each order is carefully prepared and packaged by hand.
We aim to process and ship all orders within 24–48 hours after your purchase has been confirmed.
Our average delivery time is 7–12 business days, depending on your location.
Please note that delays may occur due to factors such as weather conditions, public holidays, or carrier capacity during busy seasons.
Thank you for your understanding and patience.
Free shipping
We offer free shipping on all orders across Canada — no minimum spend required.
Whether you’re in Montréal, Toronto, Vancouver or anywhere in between, you’ll never pay for delivery.
It’s part of our commitment to make your experience as effortless and enjoyable as possible.
Shipping process
All orders are shipped directly from our fulfillment partner.
This allows us to maintain strict quality control over each item before it leaves our hands.
Once your order has been shipped, you’ll receive an email confirmation including your tracking number and a link to follow your delivery in real time.
Order tracking
Every order includes tracking information.
Simply use the tracking number provided in your confirmation email to monitor your shipment’s journey and estimated delivery date.
Questions or assistance
Have a question about your order or shipping?
Our customer service team is here to help you quickly and professionally.
📧 Email: info@avelinemontreal.com
🕒 Response time: within 12 hours
Delays and exceptions
While we strive to meet all estimated delivery times, unexpected circumstances may occasionally cause delays, such as:
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Customs inspections
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Weather conditions
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Force majeure events
Aveline Montréal cannot be held responsible for such delays, but we always do our best to assist and keep you informed.
Summary
At Aveline Montréal, we’re committed to offering an exceptional online shopping experience — including fast, secure, and reliable delivery.
By following this shipping policy, we ensure that every customer receives their order as quickly as possible and with the care they deserve.
For questions or more information, please contact us at info@avelinemontreal.com.